38.107.191.96

1. What is an IP Address?
An IP address is what identifies each device on the Internet. Each public IP address is unique on the Internet. Most homes, and corporations have LANS (Local Area Networks) that assigns their internal computers with a private address, but all share one public IP address. Since a public IP identifies you on the Internet, having your IP a hacker could potentially breach your security and get into your computer. However, someone knowing your IP address does not mean they can find where you live.

2. What is a Hostname?
A hostname, like an IP address, identifies a computer on a network or on the Internet, however instead of it being in the form of numerical numbers, it is in the form of comp.xyz.net.

3. What does it mean that my "IP Blacklisted" is clear?
We check your IP address against some of the more popular spam database lists to verify if your IP has been blacklisted. Blacklists are used to combat spam in a very specific way. When spam is reported to one of the relevant spam fighting organizations the IP address the spam originated from is added to a banned or blacklisted IP address list. However, since most Internet Service Providers give out dynamic IP Addresses, you may have been given an IP that has been blacklisted. A blacklisted IP may have problems with sending mail or accessing certain websites. We only check a very few spam databases to help with the load time of our site. If your IP is found to be blacklisted, we will list the database name. However, to cut down on loading time, we only display the first database that your IP is listed in. Therefore, your IP may be listed in multiple databases.

4. Is my information safe with you?
We do not record or log any of your information that our server log analysis programs already record. The information we collect from you is only used to get an idea of how many visitors we receive per day/week/month/year, how often you visit our website, and how long you stay on our website. We do not sell any information. When you enter your e-mail address on our website, that information is discarded after it is used for its intended purposes. .

5. Is your port scanner safe?
Our port scanner is 100% safe. Our port scanner simply takes your IP, and attempts to make a connection with the ports that have been specified. If we are able to make a connection, we drop the connection and mark that port as opened. If we are unable to make a connection to a specific port, we port back that is it closed. We do not record/log this information in any way. It is discarded once you change the page. Please be careful using our port scanner. Some corporate networks, including public networks, University/College networks, and Internet Service Providers, may falsely mark our website as an attempt to hack their network if you perform port scans on your IP numerous times in a short period of time.

6. I am using a proxy, but your website did not detect it, why is that
Proxies have become much more advance and sophisticated over the years. We attempt to detect if you are visiting our website using a few different methods, but if we are not 100% sure, then we report back that a proxy was not detected. This does not mean that you are completely anonymous online - it just means that we were unable to detect a proxy at this time.

7. How are you able to detect my Country, Region/State, and City?
By comparing your IP address to our database, we are able to determine your Country, Region/State, and City. This information is constantly changing, and therefore our information may not be completely accurate. More than likely, we are always able to detect the country your IP originates from, whereas with the Region/State and City, we are close, but not always on point. We supply this information so you can see that you are not entirely anonymous online.

8. How can I change my IP address?
The ability to change your public IP address is based on the your Internet Service Provider (ISP). If you have a DSL connection, usually you are assigned a dynamic IP address, and will receive a new IP if you disconnect from your DSL Provider and initiate a new connection. However, some DSL Providers provide static IPs (IPs that never change) - if this is the case you would need to consult your ISP. For cable users, you need to turn off your cable modem for anywhere from 5- 10 minutes, and even change your router/computer's MAC id #.

9.  Why does it say that my Cookies/Java is "unknown"?
We use java script to determine if your cookies and java are enabled in your browser. However, if your java script is disabled, then you will see "unknown" next to some of the computer based stats as we are unable to determine if they are enabled or not. Enabling java script will provide more accurate results.

10. I have WMP/Shockwave/Flash/Java/Quicktime/Silverlight installed, but you were not able to detect it, is something wrong?
Chances are that our website is reporting incorrect information, or was not able to detect those plug-ins for numerous reasons.